Privacy Policy
The Canada Africa International Business Chamber of Commerce is committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit canadaafricachamber.ca, register for membership, attend events, or otherwise interact with us. This Policy is compliant with PIPEDA and, where applicable, British Columbia's PIPA.
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1.1 Personal Information You Provide
We collect personal information that you voluntarily provide, including:
- Full name and contact details (email address, phone number, mailing address)
- Business name, industry, and professional title
- Membership registration data and payment information
- Event registration and attendance information
- Sponsorship and partnership details
- Messages and inquiries submitted through our contact form
- Newsletter subscription preferences
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address and browser type
- Pages visited, time spent, and navigation patterns
- Device information (operating system, screen resolution)
- Referring URLs and search terms
This information is collected through cookies and similar technologies (see Section 7).
1.3 Information from Third Parties
We may receive information about you from business partners, event co-organizers, and publicly available professional sources (such as LinkedIn or company websites) to support our trade facilitation activities.
We use personal information for the following purposes:
- Processing membership registrations and renewals
- Facilitating event registrations and communications
- Processing payments and issuing receipts
- Matching businesses with potential partners, suppliers, and investors
- Sending newsletters, event announcements, and trade opportunity updates (with your consent)
- Responding to inquiries and providing customer support
- Improving our Website, services, and member experience
- Conducting advocacy, research, and trade analysis
- Complying with legal obligations
- Promoting CAIBCC activities through marketing materials (photos/videos at events)
We process your personal information based on the following grounds:
- Consent: Where you have given us explicit consent (e.g., newsletter subscriptions, event photography)
- Contract: Where processing is necessary to fulfill our membership or event registration agreement with you
- Legitimate Interests: For our non-profit mission activities, network building, and Website improvement
- Legal Obligation: Where required by applicable Canadian law
CAIBCC does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in limited circumstances:
4.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating the Website, processing payments, sending communications, and organizing events. These providers are bound by confidentiality obligations and may only use your data as instructed by CAIBCC.
4.2 Business Matchmaking
With your consent, we may share your professional profile (name, company, industry, contact details) with other CAIBCC members or event participants for the purposes of business networking and matchmaking.
4.3 Event Co-organizers and Partners
For joint events, relevant details (such as registration information) may be shared with co-organizing institutions or government agencies involved in the event.
4.4 Legal Requirements
We may disclose personal information if required to do so by law, court order, or in response to a valid request by a governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of CAIBCC, its members, or the public.
CAIBCC facilitates trade between Canada and African nations, and some of our members, partners, and service providers are located outside of Canada. If your information is transferred internationally, we take appropriate safeguards to ensure it is protected in accordance with applicable Canadian privacy laws and in a manner consistent with this Privacy Policy.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including maintaining membership records, complying with legal and regulatory obligations, resolving disputes, and enforcing agreements. When information is no longer required, we securely delete or anonymize it.
Membership records are typically retained for a minimum of 7 years following the end of the membership, in accordance with Canadian accounting and tax requirements.
Our website uses cookies and similar technologies to enhance user experience and analyze Website traffic. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the Website to function properly (e.g., session management)
- Analytics Cookies: To understand how visitors interact with our Website (e.g., Google Analytics)
- Preference Cookies: To remember your settings and preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Website functionality. By continuing to use our Website, you consent to the use of cookies in accordance with this Policy.
Under PIPEDA and applicable provincial privacy legislation, you have the following rights:
- Right of Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete personal information
- Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis (including unsubscribing from marketing emails)
- Right to Deletion: Request deletion of your personal information where we no longer have a lawful basis to retain it
- Right to Lodge a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or the BC Office of the Information and Privacy Commissioner
To exercise any of these rights, please contact our Privacy Officer at contact@canadaafricachamber.ca. We will respond to verified requests within 30 days.
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and restricted access to personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete it.
Our website may contain links to external websites. This Privacy Policy applies only to the CAIBCC Website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
CAIBCC may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be posted on the Website with a revised effective date. We encourage you to review this Policy periodically. Continued use of the Website following the posting of changes constitutes your acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Privacy Officer — Canada Africa International Business Chamber of Commerce
By using our website and services, you agree to the terms of this Privacy Policy. For questions, contact us at contact@canadaafricachamber.ca or call +1 672-971-2088.